361Firm Digital — FAQ
Quick answers about the platform, Rooms, membership, billing, and getting started.
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What is 361Firm Digital?Overview361Firm Digital is a members-only platform for investors, offering Rooms, curated deal flow, events, and community tools.
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What is 361firm.com?Website361firm.com is our public site for news and events. 361Firm Digital is the private platform for members to collaborate and access tools.
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What is a "Room" on the platform?RoomsRooms are communities (e.g., AI, Real Estate) for members to discuss, share notes, and find deals, each with its own feed and events.
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Who is 361Firm Digital for?EligibilityFor allocators, founders, and investors seeking curated deal flow and a peer network. Must meet QP/Accredited criteria to join.
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Where do I log in?LoginLog in at platform.klevercompany.com, soon moving to platform.361firm.digital.
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What are membership tiers?PricingTiers: Basic ($361/yr), Plus ($961/yr), Pro (contact us). Details at 361firm.digital/membership.
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What’s included with membership?BenefitsIncludes Rooms, member directory, event invites, recordings, deal briefs, and discounts. Benefits vary by tier; check membership page.
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How do Rooms and events work?WorkflowRooms host discussions; events (virtual/in-person) offer deep dives. Members get invites and recordings in relevant Rooms.
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Can I share deals or invite founders?Deal FlowYes, per community rules. Share deals in Rooms or via intake form, ensuring compliance with our conflicts policy.
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I forgot my password. What now?AccessReset at login page. If stuck, email info@361firm.com from your account.
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What’s the refund policy?PolicyNo refunds. Membership transfers may be requested but are subject to 361Firm’s discretion. Contact us for details.
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How is member data handled?PrivacyWe prioritize privacy. See our policy at 361firm.com/privacy for data handling details.
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What are community rules?GuidelinesSee terms and code of conduct at 361firm.com/codeofcon and 361core-conduct.
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How do I contact support?SupportEmail info@361firm.com with tier, issue, screenshots, and device details for quick support.