FAQ

Quick answers

The platform, membership, billing and getting started. Anything else — a person answers at info@361firm.com.

Overview
What is the 361 Platform?

A members-only platform for allocators, founders and investors: curated deal flow and opportunities on one board, Circles by sector and region, the member directory, Tuesday briefings, and the events calendar — with matchmaking that pairs the right people, deals and capital.

What is 361firm.com?

This site — the public front door for news and events. The Platform is the private space behind Log in, where members collaborate and use the tools.

What is a Circle?

A community inside the platform around one theme — a sector, an asset class, a region — with its own discussion, notes and gatherings. Circles are where a topic becomes the work.

Who is it for?

Allocators, family offices, institutional investors, fund managers, founders and operators seeking curated deal flow and a peer network. Deal access that requires qualified-purchaser or accredited status opens once you attest and the team approves.

Access
Where do I log in?

At 361firm.com/login — the Log in button at the top of every page.

What does allocator approval require?

Two things: your investor attestation, and at least 3 portfolio companies or funds on your 361 profile. 3 is the minimum to qualify, not a cap; we welcome more, and each one sharpens your matches. Meeting both qualifies you for the team's review; it does not approve anyone by itself.

I forgot my password. What now?

Use Forgot password on the login page. If you are still stuck, email info@361firm.com from the address on your account.

Membership
What are the membership levels and prices?

The Portal is free. Membership is Basic at $361 a year, Premium at $3,610 a year or $361 a month, and Core at $10,000 a year, billed $5,000 every six months. Every plan renews until you cancel. The full comparison is on the Platform page.

What is included?

The board of deals and opportunities, the member directory, event invitations and recordings, Tuesday briefings, and event ticket discounts. Higher plans add more deal opens a month, named mandates, diligence tools, meeting requests and, at Core, every deal and deck plus the forums. See what each plan includes on the Platform page.

How do Circles and events work?

Circles host the ongoing conversation; events — virtual and in person — go deeper on a theme. Members receive invitations and recordings in the relevant Circle, and can RSVP and book 1:1 meetings from the events calendar.

Can I share deals or post an opportunity?

Yes, subject to the community rules. Post a deal, or an opportunity such as a role you are hiring for, an event or a partnership, from the board or your Assets — the team reviews every post before it reaches members.

Billing
What is the refund policy?

No refunds. Membership and event transfers may be requested but are subject to 361Firm's discretion. Contact us for details.

Policies
How is member data handled?

We prioritize privacy. The Privacy Policy is on the Legal page.

What are the community rules?

Teach; no pitching or politics in the forums; no soliciting attendees; sessions may be recorded. The full Code of Conduct and Notices are on their own page.

Support
How do I contact support?

Email info@361firm.com with your membership level, the issue, screenshots and your device for the fastest answer. Signed-in members can also use Help & Support inside the platform, which opens a ticket with your account attached.

FAQ — 361Firm