361Firm Digital — FAQ

Quick answers about the platform, Rooms, membership, billing, and getting started.

  • What is 361Firm Digital?
    Overview
    361Firm Digital is a members-only platform for investors, offering Rooms, curated deal flow, events, and community tools.
  • What is 361firm.com?
    Website
    361firm.com is our public site for news and events. 361Firm Digital is the private platform for members to collaborate and access tools.
  • What is a "Room" on the platform?
    Rooms
    Rooms are communities (e.g., AI, Real Estate) for members to discuss, share notes, and find deals, each with its own feed and events.
  • Who is 361Firm Digital for?
    Eligibility
    For allocators, founders, and investors seeking curated deal flow and a peer network. Must meet QP/Accredited criteria to join.
  • Where do I log in?
    Login
  • What are membership tiers?
    Pricing
    Tiers: Basic ($361/yr), Plus ($961/yr), Pro (contact us). Details at 361firm.digital/membership.
  • What’s included with membership?
    Benefits
    Includes Rooms, member directory, event invites, recordings, deal briefs, and discounts. Benefits vary by tier; check membership page.
  • How do Rooms and events work?
    Workflow
    Rooms host discussions; events (virtual/in-person) offer deep dives. Members get invites and recordings in relevant Rooms.
  • Can I share deals or invite founders?
    Deal Flow
    Yes, per community rules. Share deals in Rooms or via intake form, ensuring compliance with our conflicts policy.
  • I forgot my password. What now?
    Access
    Reset at login page. If stuck, email info@361firm.com from your account.
  • What’s the refund policy?
    Policy
    No refunds. Membership transfers may be requested but are subject to 361Firm’s discretion. Contact us for details.
  • How is member data handled?
    Privacy
    We prioritize privacy. See our policy at 361firm.com/privacy for data handling details.
  • What are community rules?
    Guidelines
    See terms and code of conduct at 361firm.com/codeofcon and 361core-conduct.
  • How do I contact support?
    Support
    Email info@361firm.com with tier, issue, screenshots, and device details for quick support.